Commercial
PricingSeats & processing credits
Per seat, billed monthly. Credit grants, top-ups, and volume bands — plan caps control ongoing ingest. Automation spends credits; browsing and manual use of CoreFeedback, CoreProfile, CoreDatabase, CoreDecisions, and CoreReports do not. Ask is metered — each assistant turn spends credits.
Seat tiers
Credits, games, and seats scale together — from a small slate to full catalogues.
Starter
Full platform. Best for a small slate of titles.
£50/mo + VAT
Per seat
- 500 processing credits per seat / month
- 500 Steam reviews / day per tracked game (plan cap · Discord planned)
- 3 games included per team
- +£25 per additional game / month
Pro
Many games in the layer — more credits, unlimited games, Founders 4-seat bonus (limited dates).
£250/mo + VAT
Per seat
- 3,000 processing credits per seat / month
- 2,500 Steam reviews / day per tracked game (plan cap · Discord planned)
- Unlimited games per team
- Early Access to New Features
- Promo
+10,000 bonus credits once when you buy 4 Pro seats — Founders Program only · available May–end July 2026
Quick Start
Each Starter or Pro seat can unlock up to 1000 one-off credits into your organisation’s shared balance. That is separate from the monthly credits included with each seat.
Enterprise
Same evidence engine on premises — local inference, unlimited processing, full data sovereignty.
From £5,000/mo + VAT · Per Core + deployment, setup, and hardware costs
Starter vs Pro
Same platform — limits differ. Enterprise is deployment-only; see below.
| Feature | Starter | Pro |
|---|---|---|
| Processing credits (per seat / month) | 500 | 3,000 |
| Steam / day per tracked game (cap) | 500 | 2,500 |
| Games per team | 3 · +£25 / extra / mo | Unlimited |
| Quick Start → company pool | Up to 1000 / seat | Up to 1000 / seat |
| Promo4-seat bonus (Founders Program) | — | +10,000 credits once · May–end July 2026 |
| Fit | Small slate · validation | Larger catalogues · more automation |
DetailsCredits, ingest caps & manual usePrinciples, taxonomies, Quick Start, top-ups.
CoreFeedback, CoreProfile, CoreDatabase, CoreDecisions, and CoreReports: browsing and manual workflows do not spend credits. Ask is metered — each assistant turn spends credits. Other automated work — classification, accepted clusters and insights, reports — spends credits. Ongoing Steam ingest stays within your plan caps (not your credit balance). Historical backfill is quoted separately — see FAQ. Pro adds monthly credits, unlimited games, and higher ingest caps.
- Ongoing ingestion follows your seat’s plan caps (e.g. daily per source), not your processing credit balance. Steam today; more sources including Discord on the roadmap.
- Historical backfill (deep archive beyond standard ongoing limits) is billed separately and is not sold as processing credits in-app — contact us. Typically includes reviews and profile ingestion, enrichment, signal calculation, and analysis/classification.
- Credits apply to metered actions in CreditsCatalog, including every Ask turn. Manual use of CoreFeedback, CoreProfile, CoreDatabase, CoreDecisions, and CoreReports does not spend credits.
- Automated classification is per successful snippet; longer reviews mean more snippets. Taxonomy-driven NLP and data science (not generative AI); three of nine taxonomies live today.
- Purchased top-ups never expire and stack with your monthly grant. Quick Start awards up to 1000 credits per seat to your company pool; more earn paths will ship in-app.
- Company admins can set credit spend limits per team member.
Volume pricing (top-up credits)
Beyond your monthly grant — £/credit by purchase size (ex VAT).
| Credit volume | £ / credit | Note |
|---|---|---|
| 0 – 9,999 | £0.025 | Standard |
| 10,000 – 24,999 | £0.024 | Save 4% |
| 25,000 – 49,999 | £0.023 | Save 8% |
| 50,000 – 99,999 | £0.022 | Save 12% |
| 100,000 – 199,999 | £0.021 | Save 16% |
| 200,000+ | — | Contact us |
Credit packs
Example packs — totals exclude VAT (shown at checkout).
| Pack | Credits | £ / credit | Total |
|---|---|---|---|
| 5K | 5,000 | £0.025 | £125.00 |
| 10KPopular entry | 10,000 | £0.024 | £240.00 |
| 25K | 25,000 | £0.023 | £575.00 |
| 50K | 50,000 | £0.022 | £1,100.00 |
| 100KBest £/credit here | 100,000 | £0.021 | £2,100.00 |
200,000+ credits: contact us.
What uses credits
Metered actions from CreditsCatalog (in-app labels may differ slightly). Manual workflows are free. Accepting generated clusters or attaching insights spends credits. Classification uses taxonomy-driven NLP and data science, not generative AI.
| Core | Action | Credits |
|---|---|---|
| CoreFeedback | Automated review classification — per snippet on success (signal and profile materialisation as applicable) | 1 per successful snippet |
| CoreFeedback | Auto cluster generation — charged on accept | 2 per accepted cluster (generate free) |
| CoreFeedback | Auto insight generation — charged per attachment | 5 per attached cluster (generate free) |
| CoreDecisions | Tracked decision (daily) | 1 per tracked metric / day |
| CoreDecisions | Decision record creation | 5 |
| Ask | Assistant chat turn | 1 per message |
| CoreReports | Automated section fill (per skeleton section — standalone) | 5 |
| CoreReports | Prepaid full-template run (all sections in one pass; typical template 9–10 sections; pro-rata refund if incomplete) | 45 |
| CoreDatabase | Quick Analyze (same classification rules as CoreFeedback) | 1 per successful snippet |
| CoreProfile | Audience Intelligence — benchmark quick analyse (fetch reviews for compared titles, then classify). Same rules as CoreFeedback: charged per snippet produced with meaningful signal — the app shows an estimated credit range before you confirm (typically 2–5 snippets per review). | 1 per successful snippet |
Example use cases by Core
Illustrative totals — always use the in-app estimate before you confirm a paid run.
CoreFeedback — sample analysis + accepts
You analyse 300 reviews → on the order of hundreds of snippets at 1 credit each (longer reviews yield more snippets). Accepting 5 suggested clusters adds 10 credits (2 each). Accepting one insight tied to 3 clusters adds 15 credits (5×3). Generating suggestions is free until you accept.
CoreDecisions — tracked metrics
Four automated daily metrics on one decision in Implemented or Measuring = 4 credits/day (~120 over 30 days), plus your other metered work. Fewer metrics, more predictable cost.
Ask — assistant turns
Ten messages in a focused Ask thread = 10 credits (1 per turn). Flows that append a notebook section from the same turn don’t double-charge for that append — see in-app behaviour.
CoreReports — template run
Reports bill at 5 credits per automated section. A full template run (~9–10 sections) is ~45 credits — similar total to ~45 snippet classifications, but each section pulls large evidence and LLM drafting under the report contract, so it prices as a heavy job.
CoreDatabase — Quick Analyze
Quick Analyze uses the same per-snippet rule as CoreFeedback. An 80-review snapshot might land in the ~80–400 credit range depending on how many snippets the run produces — check the estimate before you confirm.
CoreProfile — Audience Intelligence benchmark
Benchmark quick analyse targets up to n reviews for compared titles; the modal estimates credits from n×2 to n×5 (typical 2–5 snippets per review at 1 credit each). See the in-app estimate before you confirm.
Rates ship in CreditsCatalog; minor changes possible before launch. VAT may apply at checkout. Manual actions in a Core don’t spend credits. Ongoing ingest within seat limits doesn’t spend credits; backfill is quoted separately. Taxonomy coverage follows the in-app pipeline (three of nine live today).
How pricingworks
Your seat includes platform access, ongoing ingest within plan limits (not debited from credits — more sources joining Steam over time), and full manual use of CoreFeedback, CoreProfile, CoreDatabase, CoreDecisions, and CoreReports without credits. Ask is metered per turn. Backfill beyond standard limits is quoted separately. Credits fund automated work: classification, accepted outputs, Ask turns, reports, and similar metered actions.
Shared baselines improve as more teams use the platform — without raising your seat price. You pay when you invoke automated evidence generation, not for access or hand-operated workflows.
When Enterprisemakes sense
Enterprise is not a premium tier — it’s a deployment choice.
- Typically at organisational scale: e.g. 100+ Pro seats at £250/seat/mo, and/or cloud processing spend around ~£25K–£50K/month — often both.
- Dedicated hardware beats cloud inference on cost at that scale
- Benchmarking or counterfactual simulation runs continuously
- Data residency, sovereignty, or policy requires on-prem control
Same engine and Cores — you choose where it runs, not what it does.
Common questions
Metering aligns with the live product; VAT and checkout happen in-app.